Refund policy

First and foremost, we want you to have an amazing experience with Paneros. If for any reason you don't love your purchase we want to hear about it and try to make it right. We do not charge any restocking/return processing fees.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it with tags attached. Items worn purely to test fit are not considered used.

To complete your return, we require a receipt or proof of purchase. This can be your packing slip that is included in your order. 

For all returns and refunds please email [email protected] before shipping. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@panerosclothing.us .

Shipping 
You can mail your return back to us in the same packaging that your order was sent in to the below address:
Paneros Clothing
425 15th St. #3651
Manhattan Beach, CA 90266

We do not charge any restocking/return processing fees for accepted refunds. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.